January 8, 2024 - Monday - Agra to Mumbai and Oceania Riviera
Today we departed Agra for Mumbai and the ship. This necessitated having our luggage outside our door at 4:00. We set our alarm for 3:00 to be sure to be ready for this and to make our way to the early breakfast at 4:00. No need to worry about keeping to this schedule. I woke up at 11:00 and could not fall asleep after that. Our bags were out at 3:50 and we were on our way to breakfast. What a sorry lot we were. Just about everyone had been up since 3:00 or earlier. Breakfast was quiet and we were all on the buses by 4:45.
The drive to the Delhi airport was uneventful but grueling. Traffic was heavy and we were striving to arrive by 9:30 for our 10:55 charter flight to Mumbai. We arrived on schedule and were ushered with our carry-ons to security. This was an ordeal. Everything electronic had to be placed in a tray for scanning. Our passports were scrutinized and our Indi e-visas were examined with great care. all of this was handled by separate personnel. Finally, we reloaded our carry-ons and made our way to the gate.
There were 131 of us plus our 5 guides. We found whatever seats in the waiting we could and waited for our call. It was 10:00 and our plane had not arrived yet. At last it taxied to the gate and boarding began. We were well prepared to leave on time, but the plane stayed at the gate. At about 10:45 the pilot announced that there was a bureaucratic mix-up. No one had gotten the clearance from the aviation gods to allow us to depart. We would need to get the approvals taken care of first. Then we would have to be worked into the flight schedules. He did not know how long all of this would take, but he assured us that it was progressing with the highest levels of attention.
We received the necessary blessings and departed at 12:45. The two-and-a-half-hour flight to Mumbai was smooth. We were served a tasty chicken wrap for lunch. Upon arrival, we were taken to collect our luggage and board buses to the port. The ride would take an hour and include a tour of the sights of Mumbai along the way. This was so and we arrived at the port shortly after 4:00.
Although we had the e-visas when we arrived at the check in we were handed photocopies of them. Next, we presented passports and visa copies to an immigration officer. Then we did the same to a security officer and finally, we passed through security scanners for ourselves and our bags. Now we went with our bags to another document check before being let onto the ship. We still did not have room keys. We were directed to the ship's theater. Here our documents were reviewed again. At last, we were free to find our rooms. There was no staff to assist with that. However, as we left the lounge there was a crew member who advised us that we would have to go directly to our muster stations in order to be logged in as present for the drill that was about to start. Our station was in the casino. We were not given maps of the ship, but we found signage at the elevator bank that showed where the casino was. We made our way there and were all alone until another couple in our group arrived. We were all equally confused and there was not a crew member around to even ask to check us in. We went in search of a person while the usual safety instructions blared over the ship’s speakers. We went to guest service to explain our plight. The attendant asked us where our stations were and for our room numbers. She said we were good to go. Go we did, dragging our carry-on and checked bag from the tour with us.
We arrived at our room. The two large bags that had been sent by train from Delhi on Friday were waiting for us.
Dinner was a nonevent and we crashed after emptying our luggage into appropriate drawers, closets, and cupboards. The room is very nice. The bathroom and shower are very generous and elegant. This is better than our last Oceania voyage 11 years ago, but nevertheless, our first impressions are not very favorable. The boarding process was chaotic. Some of this was inspired by the Indian authorities, but much of it was reflected by poor coordination and communication on the part of staff. As newbies to this ship, we did not feel the warm welcome that has been extended by all of the other cruise lines we have sailed.
This is just the beginning. We will reserve judgment until we get home.
